Snoqualmie Valley Hospital at 9801 Frontier Avenue Southeast in Snoqualmie, Washington

Customer Reviews about Snoqualmie Valley Hospital

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  I never leave reviews for anything but my last experience at this ER has been bothering me. I went into this ER for a 2nd time about 4weeks ago. I moved to WA from TX in April and had been having severe constant pain under my ribcage and abdomen. I didn't have a primary doctor set up yet. My 1st time in they diagnosed me with diverticulitis and gave me antibiotics which did nothing. The pain got worse and while waiting over 4weeks to get in with a specialist, one day the pain was so much worse it scared me into leaving work early and going back to the ER. The female doctor on duty was rude, condescending and basically treated me like an idiot child (fairly short lady with short brown hair). I was literally chastised for coming in. She repeatedly harassed me for not calling my primary care physician instead of coming in to the ER even though I had explained I didn't have one established yet. I told her how bad my pain was but I lay there for 4hours with no pain meds since the staff couldn't seem to get an IV in my arm. When they finally managed it the doctor only allowed ibuprofen although I could tell the nurse disagreed. They sent me for a CT after about 5hrs of being there just to have the doctor roll her eyes at me that they didn't see any evidence of diverticulitis. It was HER colleague that had seen this on the previous scan my 1st time in but she treated me like I had somehow made it up. She again chastised me for coming in and vaguely apologized for the long wait for the scan but that they had alot of patients in who had "fallen". She gave orders to send me home with a urine filter in case it was a kidney stone, which I don't think she even tested for. She told me to go home and drink lots of fluid and take ibuprofen. So... I spent nearly 7hrs in the ER with severe pain and No pain relief to have a cold, unfeeling woman who clearly has lost all desire to actual help people speak down to me, not take me seriously and push me out the door with zero interest in figuring out what was wrong with me to tell me to go home drink a glass of water and take an advil. Here's some advice "doctor". You clearly have lost all sense of what once made you want to be a doctor so why don't you go do something else with your life where you won't do as much harm by belittling and dismissing people. Shame on you. I will never go back to this hospital. I have established care with Swedish and they make this doctor at SVH look ridiculous. They are doing everything they can to sort me out at Swedish and most importantly, they seem to give a damn.
  October 26, 2017

  by Lacy Cox

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